08
The research library

Every claim, traced to its source.

32 studies, standards and frameworks behind this guide. Each is rated by how much you should trust it, with a plain-English summary and a link to the original. Including the famous ones that are shakier than people think.

Watch first · how to check a stat

Is this stat legit? Three questions.

Explainer 08 · reading research like a designer
“90% of snap judgements are about colour alone!”
Use with care
↑ the honest version, still useful
1 · Who said it?
Singh (2006), Management Decision
2 · What kind of study?
A literature review, not an experiment
3 · How big? Repeated?
Exact 62–90% range: source unclear
  1. A viral claimYou'll see this stat on every design blog. It sounds scientific. Is it?
  2. Who said it?Trace it back: Singh (2006), in the journal Management Decision. A real source, which is a good start.
  3. What kind of study?It's a literature review summarising older work, not a new experiment.
  4. How big? Repeated?The exact 62–90% range isn't traceable to one clear, repeatable test.
  5. The honest versionColour strongly shapes first impressions. True, useful, and not over-claimed.
How to read the ratings

Not all "research" is equal

Strong

Replicated many times or official data. Build on it.

Moderate

Solid peer-reviewed studies, but limited samples or contexts. Use with judgement.

Guideline / theory

Expert frameworks and standards. Useful rules of thumb, not lab proof.

Use with care

Popular but over-stated, anecdotal or untraceable. Quote carefully.

Chapter
Evidence

Ch 02 · PsychologyStrong

You have 50 milliseconds

Ratings of a web page's visual appeal after a 50 ms flash closely matched ratings after 500 ms. The gut verdict on looks is near-instant. It measured appeal only, not trust or buying.

Lindgaard, Fernandes, Dudek & Brown (2006) · Behaviour & Information Technology 25(2) · 3 studies
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Ch 02 · PsychologyStrong

Simple + familiar looks beautiful

Sites with low visual complexity and high "prototypicality" (looking like what people expect) were rated most appealing, even at 17–50 ms exposures.

Tuch, Presslaber, Stöcklin, Opwis & Bargas-Avila (2012) · Int. J. Human-Computer Studies 70(11)
Read the source
Ch 02 · PsychologyModerate

Looks drive credibility

In comments from 2,684 people comparing live sites, 46.1% of comments mentioned "design look" (layout, type, colour), more than any other factor. Comment analysis, not a controlled experiment.

Fogg et al. (2002) · Stanford Web Credibility Project / Consumer WebWatch
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Ch 01 · TasteStrong

Mere-exposure effect

We like things more the more we see them. It's one of psychology's most replicated effects, and it's why your diet of images shapes your taste.

Zajonc (1968) · J. Personality & Social Psychology 9(2) · later meta-analysis: Bornstein (1989)
Read the source
Ch 02 · PsychologyStrong

Pre-attentive pop-out

Single features like colour or orientation "pop out" in parallel; combinations need slow serial search. Make the key thing different in one obvious way.

Treisman & Gelade (1980) · Cognitive Psychology 12(1)
Read the source
Ch 02 · PsychologyStrong

Gestalt grouping

Proximity, similarity, closure, continuity and figure/ground describe how we perceive wholes. Over a century of perception research builds on them.

Wertheimer (1923) and later work; review: Wagemans et al. (2012) · Psychological Bulletin 138(6)
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Ch 02 · PsychologyStrong

Hick's Law

Decision time rises with the number of choices (logarithmically). Strong in the lab; in real interfaces, familiarity and grouping matter too.

Hick (1952) · Quarterly J. Experimental Psychology 4(1)
Read the source
Ch 02 · PsychologyStrong

Fitts's Law

Time to hit a target depends on its distance and size. Big, near buttons are faster. Among the most robust laws in HCI.

Fitts (1954) · J. Experimental Psychology 47(6)
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Ch 02 · PsychologyStrong

Working memory is small

Miller suggested 7±2 items; later work by Cowan points to about 4 chunks. Chunk information and don't make people remember things between screens.

Miller (1956) · Psychological Review 63(2); Cowan (2001) · Behavioral & Brain Sciences 24(1)
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Ch 02 · PsychologyStrong

Isolation (von Restorff) effect

An item that differs from its neighbours is remembered better. That's the logic behind one highlighted plan or one red button.

von Restorff (1933) · Psychologische Forschung 18
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Ch 02 · PsychologyModerate

Aesthetic-usability effect

People rated nicer-looking ATM layouts as easier to use. Replicated across cultures (Tractinsky, 1997), though looks don't fix real usability problems.

Kurosu & Kashimura (1995) · CHI '95; Tractinsky (1997) · CHI '97
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Ch 02 · PsychologyModerate

F-shaped scanning

Eye-tracking of 232 users showed an F-shaped scan on text-heavy pages. NN/g later stressed that it is a symptom of poor formatting, not a law.

Nielsen (2006); Pernice (2017) · Nielsen Norman Group
Read the source
Ch 02 · PsychologyGuideline / theory

Three levels of emotional design

Visceral (looks), behavioural (use) and reflective (meaning). A thinking framework from a leading design researcher, not an experiment.

Norman (2004) · Emotional Design, Basic Books
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Ch 03 · ColourModerate

Exciting red, competent blue

Across four studies, hue, saturation and lightness shifted brand personality: red raised "excitement", blue raised "competence", and colour affected purchase intent.

Labrecque & Milne (2012) · J. Academy of Marketing Science 40(5), 711–727
Read the source
Ch 03 · ColourModerate

Fit beats favourite colour

Logo colours were judged by how appropriate they were for the product type: functional products suit functional colours, sensory products suit expressive ones.

Bottomley & Doyle (2006) · Marketing Theory 6(1)
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Ch 03 · ColourStrong

Colour effects depend on context

A major review: colour does influence feelings and behaviour, but the effects depend heavily on context and the field is younger than pop articles imply.

Elliot & Maier (2014) · Annual Review of Psychology 65
Read the source
Ch 03 · ColourUse with care

"62–90% of judgements are colour"

The famous stat comes from a literature review, not a new experiment, and the exact range isn't traceable to one clear study. Use the honest version: colour strongly shapes first impressions.

Singh (2006) · Management Decision 44(6)
Read the source
Ch 03 · ColourStrong

Colour-vision deficiency is common

About 1 in 12 men and 1 in 200 women have some colour-vision deficiency. Never rely on colour alone to carry meaning.

Colour Blind Awareness; NHS / NEI epidemiology
Read the source
Ch 03 · ColourGuideline / theory

Contrast minimums (WCAG)

The international accessibility standard asks for at least 4.5:1 contrast for body text and 3:1 for large text (AA), and 7:1 for AAA.

W3C · Web Content Accessibility Guidelines 2.2, Success Criterion 1.4.3
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Ch 04 · TypeModerate

Font appropriateness and brand choice

People chose brands more often when the font "fit" the product (sturdy font for a tough product), even with identical names.

Doyle & Bottomley (2004) · Journal of Business Research 57(8)
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Ch 04 · TypeModerate

Typefaces have personas

Readers consistently attributed personalities to typefaces; when font and text tone clash, the message feels off.

Brumberger (2003) · Technical Communication 50(2)
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Ch 04 · TypeModerate

Hard to read = hard to do

Exercise instructions in a hard-to-read font were estimated at 15.1 minutes instead of 8.2, and people were less willing to try. Small study (20 students), but consistent with wider "processing fluency" research.

Song & Schwarz (2008) · Psychological Science 19(10), 986–988
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Ch 04 · TypeGuideline / theory

Line length 45–75 characters

The classic typographic guideline for comfortable reading, with 66 often called ideal. Screen studies (e.g. Dyson, 2004) show speed and preference can differ, so treat it as a starting range.

Bringhurst · The Elements of Typographic Style; Dyson (2004) · Behaviour & IT 23(6)
Read the source
Ch 05 · LayoutGuideline / theory

C.R.A.P. principles

Contrast, Repetition, Alignment, Proximity: the best-known beginner framework for layout.

Williams · The Non-Designer's Design Book (Peachpit)
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Ch 05 · LayoutGuideline / theory

Grid systems

The Swiss reference for designing with modular grids, still used by editorial and UI designers.

Müller-Brockmann (1981) · Grid Systems in Graphic Design
Read the source
Ch 05 · LayoutUse with care

The golden-ratio logo myth

The golden ratio (1.618) is a useful proportion, but most "this logo is built on it" diagrams are drawn on afterwards. Use it as a tool, not as proof.

Discussion: Markowsky (1992) · College Mathematics Journal 23(1)
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Ch 06 · ResearchModerate

Five users find most problems

A mathematical model suggests about 5 users uncover roughly 85% of usability problems, as long as you test in several small rounds. Debated for complex products.

Nielsen & Landauer (1993) · INTERCHI '93
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Ch 06 · ResearchGuideline / theory

Kano model

Features fall into must-haves, performance needs and delighters, and delighters decay into basics over time. A widely used product-research framework.

Kano et al. (1984) · Journal of the Japanese Society for Quality Control
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Ch 06 · ResearchUse with care

The milkshake story (jobs to be done)

A memorable case study, not a peer-reviewed experiment. Use it as a thinking tool: what "job" is your design hired for?

Christensen et al. · Competing Against Luck (2016)
Read the source
Ch 06 · ResearchStrong

Design pay & job outlook

US median pay: graphic designers $61,300, web & digital interface designers $98,090 (May 2024). Projected growth 2024–34: +2% and +7%.

U.S. Bureau of Labor Statistics · Occupational Outlook Handbook
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Ch 06 · ResearchModerate

Creative jobs and AI

Industry analysis of BLS wage-survey data: counted graphic-design employment fell from about 214k (May 2024) to about 198k (May 2025) while median wages rose.

Adobe (2026) · The Economic State of Creative Professions
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Ch 01 · TasteGuideline / theory

The taste gap

Ira Glass's widely shared advice: beginners' taste outruns their skill, and only volume of work closes the gap. Expert opinion, and very true in practice.

Ira Glass · interview series on storytelling (2009)
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Before you quote a stat

Five questions that make you un-fooled-able

  1. Who said it, and where?

    A journal, a book or a blog? Can you find the original, not just a blog quoting a blog?

  2. What kind of evidence?

    Experiment, survey, review, case study or opinion? Each answers a different question.

  3. How many people?

    20 students in one university is a hint. 2,000 people across countries is a pattern.

  4. Has anyone repeated it?

    Findings that replicate (like mere exposure or Fitts's Law) are worth building on.

  5. Does it fit my context?

    A colour result from US shoppers may not hold in Mumbai. Context changes meaning.